Introducing the HomeAway Rent With Confidence Guarantee

The HomeAway family of websites is committed to providing both homeowners and travellers the safest internet marketplaces for listing and enquiring about holiday rentals. With over 10 years of experience and constant dedication checking the quality of property advertisements on our sites, we trust that you can rent in confidence. This is why HomeAway offers the leading holiday rental guarantee in the industry, providing travellers protection (and peace of mind) by guaranteeing up to £2,500 or €3,600 of a traveller's payment in the event the listing is determined not to be legitimate in accordance with our policy. To take advantage of this guarantee, simply register your trip today and Rent with Confidence!

What is the HomeAway Rent With Confidence Guarantee?

When you register your qualified trip, HomeAway guarantees payments made to the property owner up to £2,500 or €3,600. In the event that a listing is determined not to be legitimate in accordance with our policy, we'll reimburse you for actual amounts paid by you to the owner (up to £2,500 or €3,600).
And, if after registration of your rental we learn that a listing is not legitimate, we'll contact you and use reasonable efforts to assist you in finding alternative accommodations.

How much does it cost?

The HomeAway Rent with Confidence Guarantee is FREE! Just register your trip and rent with confidence.

How do I qualify? Follow three simple steps:

Enquire about and book a holiday rental through a HomeAway website.
Register your trip online with HomeAway within 7 days of completing your booking with the owner by providing us some details about your trip including the property ID, travel dates and the amount you paid the owner. Please remember, you must register your trip online — our customer service team is not able to accept registrations over the phone.
Rent with Confidence knowing the leading holiday rental listing company in the world is guaranteeing the listing.

For complete details about the HomeAway Rent with Confidence Guarantee, please review the Rent with Confidence Guarantee Terms and Conditions, or email us your questions anytime at rentconfidence@homeaway.com, and we'll get back to you within 24 hours.