Introducing the HomeAway Rental Guarantee

The HomeAway family of websites is committed to providing both homeowners and travellers the safest internet marketplaces for listing and enquiring about holiday rentals. With over 10 years of experience and constant dedication checking the quality of property advertisements on our sites, we trust that you can rent in confidence. This is why HomeAway offers the leading holiday rental guarantee in the industry, providing travellers protection (and peace of mind) by guaranteeing up to £3300 or €4000 of a traveller's payment in the event the listing is determined not to be legitimate in accordance with our policy. To take advantage of this guarantee, simply register your trip today and Rent with Confidence!

What is the HomeAway Rental Guarantee?

When you register your qualified trip, HomeAway guarantees payments made to the property owner up to £3300 or €4000. In the event that a listing is determined not to be legitimate in accordance with our policy, we'll reimburse you for actual amounts paid by you to the owner (up to £3300 or €4000).
And, if after registration of your rental we learn that a listing is not legitimate, we'll contact you and use reasonable efforts to assist you in finding alternative accommodations.

How much does it cost?

The HomeAway Rental Guarantee is FREE! Just register your trip and rent with confidence.

How do I qualify? Follow three simple steps:

Reserve Your Vacation Rental Confirm availability with the homeowner and reserve your dates.
Register Your Trip Register your trip online with us BEFORE sending payment to the homeowner.
Send Your Payment Send your payment to the homeowner and have a worry-free vacation knowing you're protected.

For complete details about the HomeAway Rental Guarantee, please review the HomeAway Rental Guarantee Terms and Conditions or contact Customer Support.